Frequently Asked Questions
Everything you need to know about your Curated experience.
What is the processing time for my order?
All orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a request and receive a prepaid shipping label.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. As our collection is curated from various designers, we recommend checking the 'Fit Notes' section for item-specific advice.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my curated garments?
To maintain the longevity of your pieces, please follow the care instructions on the inner garment label. We generally recommend cold hand-washing or eco-friendly dry cleaning for delicate fabrics.